Hug Med Pill Reminder App
Redesigned and launched HUG, an AIoT-powered medication reminder app, improving medication adherence by 34% among older adults.
year
2025
industry
AI Design
Services
AI Workflow Automation
CHALLENGES
“Our team was spending more time coordinating workflows, following up on tasks, and compiling reports than focusing on strategy and creative execution.”
OUR APPROACH
Designing an Automation System for SaaS Operations
We created an automation system that connects Pandawa’s core tools and removes repetitive manual work.
Customer onboarding steps now trigger automatically, internal teams receive instant updates, and usage data flows into one central system. This helped Pandawa handle more users without making operations more complex.
THE RESULTS
Faster Customer Onboarding and More Scalable Operations
With automation in place, Pandawa improved both customer experience and internal efficiency.
+22%
User retention
+34%
medication adherence
More Projects
AI Home Renovation Advisor
Shipped 0→1 as sole designer of Shellmind — an AI-powered renovation advisor that transforms complex quotation data into actionable insights, reducing manual review time from ~90 minutes to under a minute and driving 469 beta users at V1 launch.
AI-generated Presentation Deck
Workflow redesign and shipped 2 features that significantly improved task success rate by 47% and conversion rates by 19%.